She comes up to me with two items - both she proclaims are on clearance.
Item #1: There was a red Clearance! tag with a reduced price printed on it. It was ringing up correctly in the system. The problem? It wasn't "cheap enough" for her to buy it yet. She wanted it marked down more.
What I wanted to say, "Are you seriously trying to haggle with me?! What do you think this is - a bartering system?"
What I actually said, "I'm sorry, but everything is priced as marked."
Item #2: No red Clearance! tag or reduced price. No sale ringing up in the register system. The item was not marked down. The problem: she "found it" on a shelf with other clearance items.
What I wanted to say, "If someone touches something and puts it down in the wrong spot, that's not our fault. We can't control every single person in the store. Trust me, the workplace would be a much nicer place if we could. Could you imagine the fun we could have with that?!"
What I actually said, "I'm sorry, but everything is priced as marked."
She didn't like my answers, though, and (of course) asked for a manager to come talk to her. Instead of explaining her story, though, she practically yelled at him that it's a state law for him to sell everything to her at a reduced price because she demanded it. I had to look away to keep from laughing out loud! Next time she comes in, I'll have to ask her what state she's from. I want to move there!
